11/16/2023 0 Comments Are a truck hero company![]() ![]() ![]() As a secondary service, HERO operates as a service patrol assisting stranded motorists who have a flat tire, are out of fuel, or are stranded by a mechanical failure of their vehicle. The HERO unit's primary purpose is to minimize traffic congestion by clearing wrecked or disabled vehicles from the travel lanes and providing traffic control at incident scenes. The program began in Atlanta in 1994 as the city prepared for the 1996 Olympics and has since been expanded with GDOT's 511 Navigator Intelligent Transportation System program. Both the program and the individual vehicles are typically referred to by the bacronym HERO. It is a part of the GDOT's Office of Traffic Operations. The Highway Emergency Response Operators (HERO) program is a freeway service patrol operated in metro Atlanta, United States by the Georgia Department of Transportation (GDOT).
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